Hyperion Managed Services is a leading provider of IT services and support for small- to mid-sized companies in the Metro Detroit area. Our partnerships with leading software and hardware vendors help us provide time-tested solutions that consistently exceed our clients' expectations. We have extensive experience in project management, project implementation, and LAN/WAN services. With our help, you can rest assured that your technology goals will be realized.
Small businesses did not have the experience, knowledge, or funds to implement technology to make them more efficient and profitable. So to even the playing field, Ryan decided to offer his services to organizations that needed a Virtual Chief Information Officer, and he was surprised by the staggering amount that were interested in his services.
Hyperion Managed Services now offers design services, implementation, administration, maintenance, and support for all small-business networks, servers, desktops, and mobile devices. The company is named after the Greek God of Watchfulness and Wisdom, which is appropriate considering that our job is to watch over our customers’ networks while providing guidance and leadership in technology.
To provide small- and medium-sized businesses the best IT services and help them become more efficient and profitable.
Leadership – We give our customers the tools they need to succeed. We specialize in identifying what software and systems are needed to improve a company’s day-to-day operations.
Support – We are here for you. There is nothing worse than having a technical issue right before an important deadline. We understand that and our goal is to ease your worries! We offer 24-hour help desk hotline and email address where you get step-by-step directions and guidance from an experienced technician.
Communication – We understand that constant communication and fast response are the keys to better help our customers.
Innovative – We empower our employees to think outside the box and provide unique solutions for every problem.
Responsive - Support tickets are prioritized according to urgency. We strive to respond to all inquiries within 24 hours. We are constantly improving our levels of efficiency to better meet our customers’ expectations.
Integrity – The Hyperion Managed Services team handles all jobs and responsibilities with the utmost level of integrity. We take proactive measures to meet our customers' service-level requirements.